In terms of the electronic mail-order business, the last 15 years have seen the evolution of a good half a dozen new business models – each with a market potential of over a billion Euros or more. More than a dozen notable business concepts are currently in the test and experimentation stage:
Since Exciting Commerce primarily concerns itself with new markets and business models, we sometimes experience sobering workshops and management briefings. Sobering, because it is plainly obvious how difficult it is for established managers, even at the highest levels, to think in terms of business models.
According to our experiences it is not only difficult to work together to develop new business models, but also just as hard to familiarize managers with new business models altogether. Perhaps it’s due to traditional thinking in terms of revenue channels which makes it hard to "think out of the box" and stop interpreting everything in relation to existing business models.
The blindness to new business models isn’t only a problem in merchant trade. Far more dramatic is the current situation with the media and music industry: First the managers try to impose old thought-models onto the internet phenomenon, and then they wonder why their internet efforts don’t perform.
Experienced music manager and now entrepreneur Tim Renner has the spelled out the necessary changes very concisely (German link):
- The change from analog to digital medium always brings a change of business model.
- No branch of the media industry should make the mistake of overestimating the advantages of the analog medium.
What applies for CDs, newspapers and magazines is no less valid for catalogs.
The big challenge particularly for managers of mail-order businesses is to finally wipe the catalog and traditional store model from the mental slate. Only then would they be more open for new business models.
Update: Clay Shirky goes one step further and argues that over time even the laziest of excuses won’t help anymore ("Newspapers and Thinking of the Unthinkable"). Basic and crude trial and error is the method of the day when new business models develop more slowly than old models implode. (via)
Originally posted in German by Jochen Krisch, adapted for excitingcommerce.com by Jason Soo.
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