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« June 2008 | Main | August 2008 »

July 2008

Wine.Woot! Officially on Double-Time

As a careful observer might have predicted, and now in the Woot! newsletter officially confirmed, Wine.Woot! is doubling its offerings.  From now on there will be a new wine deal every Monday and Thursday.

Wine.Woot! ("One Wine, One Week") has been heavily experimenting with multiple deals per week – in the Christmas season they even had daily wine and gift offerings.

With 2,600 units sold, the reigning top seller peaked out a while ago. The revenue generating champion, which made the title with $120,000 pre-Christmas, was (of course) a Woot! Cellars wine.

The Wine.Woot! weekly revenues of the first half year of 2008 were 50% greater than that of the previous year.

Originally posted in German by Jochen Krisch, translated by Jason Soo.

US Media Discovers European Shopping Club Phenomenon

American online media is starting now to exposé the European shopping club phenomenon which now beginning to get a foothold in the US market.  The shopping concept is growing in importance in the US, whereby in Europe there are dozens of such “Vente-Privée” (private sales, member-only shopping club) services in countries like France, Italy, Spain or Germany.

Several US media companies are now simultaneously reporting on the member-only shopping clubs on the web.  One example: ABC.com is currently airing an introductory video report, where they explain how internet users can get in on the designer fashion sales.

"To score a deal on coveted designer goods you no longer have to battle the crowds, at least not in person. Luxury items without the luxury price tag are just a click away. Online shopping clubs like Ideeli.com, RueLaLa.com, and Gilt.com are slashing prices on designer clothing and accessories and selling them through their members-only websites."

NBC also recently released an article on the US shopping clubs ("Sample Sales have gone online").  The post delivers a first time overview of all the active US clubs, although new starter TheTopSecret is missing from the list.

"Traditionally, VIPs rely on word of mouth to gain access to exclusive sale events. These happenings often occur in a back alley, without signage, and well after closing hours. Now, thanks to the Internet, there is no need to peek down darkened streets."

While the big online media players are focusing on explanatory introductions for consumers, the e-commerce bloggers are going one step further.

For example, B2B blog Snow Patrol have identified two e-commerce strategies that brand-name companies can use to profit from the shopping club trend.

"1. Depending on your product, you can use one of the growing number of online private sale services - Vente Privee is arguably the most famous of all of these in Europe but more seem to be springing up.

2. Set up private sales as part of your own website - Koodos offers a fairly simple private sales service, for example."

The comparison to Koodos.com is a bit weak though, because although they offer deals on designer products, all offerings – including pricing – are accessible to the public.  So Koodos.com isn’t really a private shopping club, and has therefore up till now only been of peripheral interest to us.

The Snow Patrol posting isn’t the only evidence of minor misunderstandings.  To see that some e-commerce experts haven’t really understood the member-only principle, just take a look at a current posting on Internet Retailing:

"I’d go as far as agreeing that Private Sales are an alternative to eBay but really I don’t buy it, and I’m sure that neither will anyone else. Why as a retailer would you want to do a private sale on a site that’s unknown, and numbers its visitors in hundreds, rather than hundreds of millions?

Yes there’s the chance to get a higher price than you would on eBay, but is the extra work involved in inviting people to the sale and the cost of publicising the sale really worth that effort? Lets’ not forget this is old stock, or it’s overstock, isn’t it better to just get rid of it and concentrate on your current stock?"

Here we see that Internet Retailing sees private shopping clubs only as an extra revenue stream, to be used to clear out old or overstock products as quickly and as cost effectively as possible.  Therefore the comparison to eBay.

But, private shopping clubs are for brand-name companies an alternative to traditional sales methods which are intended to move out-of-season product to selected customers, in order to avoid price competition with its own retail distribution network.

Related posts:

Originally posted in German by Stephan Randler, translated by Jason Soo.

The Shopping System of the Future – Starring: Google, Paypal and Amazon

Traditional shop system providers have long focused on new features and are just now slowly re-orienting themselves to the changing landscape. 

In the meantime Google, Paypal and Amazon have been working hard to establish a simple alternative where payment processing combines with shopping cart functionality to create a well rounded shop system solution.

Best updates on the Google Checkout solution here.  And here an AuctionByte interview from May:

"Google Associate Product Manager Prem Ramaswami (...) says Google Checkout's mission is to create the fastest, safest and most convenient shopping method for buyers, while enabling merchants to set up ecommerce sites with simple point-and-click functionality.

Prem also discusses Google Checkout's new Shopping Cart feature"

The principles aren’t new for Google.  Take an essential element like Search which was by many (Google competitors) a portal dependent mechanism (excellently described by John Battelle in “The Search”), and then creatively rethink the entire concept.

A similar approach can now be seen with shopping: Take the shopping cart as a central functional element of shops and shopping portals, rethink the concept, and in the process create new solutions and business models.

Related posts:

Originally posted in German by Jochen Krisch, translated by Jason Soo.

Exciting Commerce Ideas for Innovators

Besides the current live shopping rage, other e-commerce areas also offer high innovation potential. 

If you don't have your own startup idea yet you may benefit from a boost from Paul Graham of Y Combinator ("Startup Ideas We'd Like to Fund"):

"Online auctions have more potential than most people currently realize.

Auctions seem boring now because EBay is doing a bad job, but is still powerful enough that they have a de facto monopoly.  Result: stagnation. 

But I suspect EBay could now be attacked on its home territory, and that this territory would, in the hands of a successful invader, turn out to be more valuable than it currently appears.

As with dating, however, a startup that wants to do this has to expend more effort on their strategy for cracking the monopoly than on how their auction site will work."

via live.hackr ("Preemptive Cloning")

Originally posted in German by Jochen Krisch, translated by Jason Soo.

Etsy Boss Rob Kalin Also to Take Back Seat

Well, we weren’t so far off with our prediction that Etsy founder Rob Kalin would be the next to bend to investor pressure and give up his position as CEO. But the role change does come earlier than expected.  In investor-speak:

"It was quickly apparent to founder Rob Kalin that Maria was the right person to be running the company day to day."

Taking over the helm at Etsy is Maria Thomas who was introduced previously in April as COO.  Her previous jobs have been with Amazon and NPR (s. press release):

At the same time, Etsy nabs its new CTO from Yahoo.  Chad Dickerson is leaving Yahoo, following the mass exodus which includes the Flickr founders (Etsy shareholders themselves) as well as dozens of other Yahoo execs.

Related posts:

Originally posted in German by Jochen Krisch, translated by Jason Soo.

Amazon Payments: The History At A Glance

Amazonpaymentslogo TextBuyIt, BillMeLater, Amazon Payments, etc. – After the several takeovers, name changes and new services of the past months, it would be easy to lose the high level perspective of all the activity in Amazon's payments area.

My Blog Utopia has summarized all developments of the last months ("Connecting the Dots on Amazon Payments!"):

"I've been hearing quite a bit of chatter regarding Amazon's payment business and there are rumors swirling around about a PayPal competitor coming soon from Amazon, well its starting to look to me like they are getting their ducks in a row. Let's see if we can connect the dots."

My Blog Utopia also happens to be the e-commerce blog that uncovered the eBay-Buy.com story that is causing increasing resentment amongst the Powersellers.

Currently the blog is reporting on the (Amazon) Seller Conference in Seattle. The summary is a worthwhile read.

Related posts:

Originally posted in German by Jochen Krisch, translated by Jason Soo.

Vaynerchuk Interviews Wine.Woot! Managing Partner

Wine Library TV had the man behind Wine.Woot! as guest last week (via):

Wine.Woot!, which offers weekly wine specials, has been offering since last October a pre-tasting program (via):

"Every week, a few lucky Wine.Woot users are rush-shipped that week's wine for free, under the condition that they come back to the forums after tasting it and do their best Robert Parker impression.

All you have to do is sign up at labrat@woot.com, make a wine purchase on Monday before 10 a.m., and you might just get that week's wine free. If so, we expect a full report."

Originally posted in German by Jochen Krisch, translated by Jason Soo.

Exciting Commerce at the TechCrunch50 Conference

Techcrunch50 Exciting Commerce will be at the TechCrunch50 Conference which runs from September 8-10 in San Francisco.

We’ll be there the whole week, so any tips or contacts to interesting start-ups and entrepreneurs would be appreciated.

You can leave a comment or send an email to startups@excitingcommerce.com

Shopwiki and Gilt Groupe Founder Kevin Ryan in Interview

All Things Digital had a recent interview with the DoubleClick founder Kevin P. Ryan ("AlleyCorp's Kevin Ryan Speaks").

Kevin Ryan leads AlleyCorp, his own venture capital company which has financed exciting e-commerce startups such as shopping engine Shopwiki and shopping club Gilt Groupe:

Originally posted in German by Jochen Krisch, translated by Jason Soo.

Shirt.Woot! Getting One Year Old

Shirtwoot Shirt.Woot!, one of our favorite startups, is celebrating its first anniversary.

It is still one of the most exciting live shopping projects because unlike many other "one day, one deal" sites who focus more or less on inventory clearance items and deep discounting, Shirt.Woot! tries to score with exclusive shirt designs. The most popular ones are created by users in weekly shirt contests.

In the last months Shirt.Woot! has reached one tenth of overall Woot! revenues and continues to grow aggressively. The turnover of $600,000 in the first three months has been eclipsed by the turnover of the last three months which was $1.4 million.  Shirt.Woot! broke the half million dollar mark in May (see chart).

In total, Shirt.Woot! has sold about 425,000 shirts in its first year representing a value of over $4 million.

All numbers reflect revenues from first day sales.  There are no available figures on follow-up orders, but estimates are at 20 – 25%.

Related post:

Originally posted in German by Jochen Krisch, translated by Jason Soo.

Eyestorm: Make us an Offer / The Art of Liquid Markets

Pascal Finette is becoming a fan of art retailer Eyestorm.  He writes (“Eystorm did it again”):

"The team at UK-based online art retailer Eyestorm not only gave us Eyestorm Trade, their marketplace for (re)selling art works you bought on Eyestorm before (see my write-up on this truly innovative business model here), but now brings us the brilliant ‘Make us an Offer‘."

His summary:

"All in all it’s a wonderful way to engage with your customers, get a better feeling about price perception (other than setting your prices in a vacuum) and it can help you increase your sell-through rate significantly."

Eyestorm

Also highly recommended is his first Eyestorm post ("Art 2.0 - The Art of Liquid Markets") regarding secondary markets.

Anyone wanting to keep track of e-commerce developments (both in England and beyond) would be well served by bookmarking Pascal’s (still fairly young) blog.

Originally posted in German by Jochen Krisch, translated by Jason Soo.

The Future of Retail: A Major Showdown Is Taking Place

The July/August edition of the CNBC European Business magazine has a worthwhile read on “The Future of Retail” in which one of the most interesting topics of the next years is addressed: the consequences of e-commerce on traditional “brick and mortar” retailers.

Europeanbusinessmag

"Online retailing entering its next phase and a major showdown is taking place." (via)

Recommended links are the websites of British retailers Sainsbury’s and Waitrose, who prove that serious customer engagement efforts are indeed possible.

Related post:

Originally posted in German by Jochen Krisch, translated by Jason Soo.

ShopExchange: VC Fred Wilson on European Tour

Web 2.0 VC Fred Wilson, best known for his early investments in Flickr, Del.icio.us, Twitter, Etsy & Co., is taking a tour through Europe.

Lukasz Gadowski, the founder of Spreadshirt and one of Europe's most active business angels, has introduced him to a collection of his e-commerce investments in Berlin, amongst others Brands4Friends, DaWanda, Smava, Triphunter, etc.

Fred Wilson has summarized his impressions of the European startup circuit in his blog, covering topics such as private shopping clubs, which at the moment seems to be the hottest e-commerce concept within VC circles:

"And in some areas, the europeans are inventing business models. Take the “private sale” model. It was first executed by a French company called Vente Privee which is now an very big business.

I don’t have any access to information to confirm this, but I’ve heard that Vente Privee does over 500mm euros in annual turnover (as they call revenue over here). And at very high margins for a retailing business.

I saw two similar businesses in Berlin today and it’s clear to me that the europeans are ahead of the US in executing this business model. We have several companies doing this in the states now, like Gilt Group and at least one other. But the US are followers, not the innovators, in this category."

But Americans are indeed catching up very quickly in this area.  From what we hear on the corporate grapevine and watching the Google search traffic, it seems that especially Ruelala is on the right track. 

Most recently launched is The Top Secret, which counts as the fifth launched American private shopping club.

Related posts:

Originally posted in German by Jochen Krisch, translated by Jason Soo.

Free Webinar: 3 Things To Die For: Web Analytics Unleashed

Thanks to Linda Bustos from getelastic for tipping us off on their next upcoming free webinar.  Getelastic will be hosting the free webinar on July 17th from 9AM to 10AM Pacific standard time.  The title: "3 Things To Die For: Web Analytics Unleashed“.  Linda wrote to us:

"If you think your readers would benefit, we have a very exciting free webinar coming up next week with Avinash Kaushik, Google Analytics' main man and author of Web Analytics: An Hour a Day.  Here are the details: http://www.elasticpath.com/events/analytics2"

And here is a small piece of self-flattering trivia: It seems that the original Exciting Commerce German edition is - with close to 4,000 subscribers - still the most subscribed e-commerce industry blog in the world.  Which makes Linda conclude: “Judging by your Feedburner subscribers, ecommerce is hot in Germany!"

Hmmm…really?  Somehow to us it seems the grass is greener on your side of the pond…

Originally posted in German by Jochen Krisch, translated by Jason Soo.

3D Printing: Desktop Factory CEO Cathy Lewis in Interview

Eagerly anticipated by the “Make” crowds is the “low cost” 3D printer from Desktop Factory.  The Fabbaloo blog has a recent interview (Part 1, Part 2) with CEO Cathy Lewis.  In the interview, she describes the market for 3D printing and the release schedule for the first Desktop Factories:

"Cathy Lewis: In terms of competition we feel that there is ample opportunity in this market for a number of participants.

The current vendors like Stratasys, ZCorp, Objet and 3d Systems are not household names as you see in the 2d printing space. 

In fact, few outside the industry have ever heard of them and after almost 20 years they continue to be relatively small companies with revenues ranging from $50M to $150M dollars annually. And most of them, with one exception, are very profitable and growing rapidly.

They tend to sell through distributors and they may be too busy satisfying current customer needs and moving into Rapid Manufacturing to worry about what we are doing. At least for the time being.

However, one can never take their eye off of the prize  . . .

Fabbaloo: Final question: When can we get one?

Desktopfactory125ci_2Cathy Lewis: We are planning on placing several local beta units with customers when we complete this round of testing.

Those placements will be in the first quarter of 2009 after which we will begin our commercial launch.

Please keep in mind that we do have 350 units on order at this time and we will prioritize those customers first.

And remember we will update testing, beta and launch on a regular basis via our Desktop Factory newsletter!"

It might be easy with all the market developments to lose sight of the big picture. The Ponoko blog helped out recently with an up to date market overview (“3D Printers summarized”).

The last two days saw England hosting the international Rapid Manufacturing Conference for the third time.  Maybe Frank Piller will do a write-up.  ;-)

Originally posted in German by Jochen Krisch, translated by Jason Soo.

Woot! Boss To Start Blogging (This Time It’s Official!)

Woot! CEO Matt Rutledge is finally coming out of the closet – while he’s contributed once in a while in the forums under a pseudonym, he’s just now announced that he will contribute some of his business strategy insights as CEO in up-and-coming blog posts:

"Oddly enough, this is my first official CEO blog post, even though conceptually we started out Woot by planning the first blog+store."

From Rutledge’s first official blog, we finally know the relevance of publicizing the sales numbers at the end of each day:

"Sales stats are posted to increase the intelligence of conversation and expectations – scope is really relevant and often underestimated."

In his blog post, he addresses the importance of the silent majority:

"The very large majority of Woot members have never commented and nor will they be reading a specific blog entry.

I occasionally remind staff and observers that no matter how great the participation is and vocal response is, the silent majority is to be considered unspoken. We are all their interpreters."

Most interesting are the discussions.  The comments are definitely not to be missed.

Check out this video, if you’d like to see the Woot! CEO in action.

Originally posted in German by Jochen Krisch, translated by Jason Soo.

ShopExchange: Shopflick Raises $7 Million Venture Capital

Shopflick is hot on the tail of video platform The Talk Market, who recently received investment capital from Amazon. Shopflick, reported by us in May as one of three more innovative video shopping platforms, has just received a hefty capital injection:

"The LA-based startup has raised $7 million in a series A financing, led by Panorama Capital and Venrock.

Earlier it raised $1 million in angel money, including from former Guba CEO Tom McInerney.

Shopflickscreen_2

Like eBay, the company plans to make money from listing and transaction fees. But its model is flipped from eBay’s in that it will try to make more from the transaction fees than the listing fees up front.

Shopflick takes a 12.5 percent cut of each transaction, slightly more than eBay, but has waived listing fees for now, and plans to make them as low as $10 to $20 a month. (eBay’s listing fees can be ten times as much)."

Related posts:

Originally posted in German by Jochen Krisch, translated by Jason Soo.

ShopExchange: ImageKind Acquired By Cafepress

Cafepress acquired ImageKind for an alleged $15-20 million.  As Venturebeat reports:

"Imagekind, an online marketplace for original and reprinted artwork, has been bought by online t-shirt and gift seller CafePress, a reliable source tells us, with rival Zazzle losing out on the deal.

We hear the acquisition price may have been between $15 million and $20 million, although we’re still looking for confirmation on the amount."

Imagekind08

More reports on the acquisition found on the ImageKind blog (Imagekind joins CafePress and Special Announcement: CaféPress Acquires Imagekind.com) as well as the announcement from Cafepress (Imagekind®, welcome to the family! and CafePress Expands Its On-Demand Canvas By Acquiring Imagekind).

Holtzbrinck Ventures and other investors had invested $2.6 million in the startup in February 2007.

As the official announcements leave a lot of questions open, the best background info comes from John Cook, as always the most informed on companies in the Seattle area:

"In an interview, Saliba said that the company decided to sell now because CafePress is the leader in print-on-demand services. (Best known for its customized T-shirts) And he said there's an opportunity to grow the Imagekind business faster with CafePress, which already offers a poster and framing business on its Web site.

"We think this puts a lot of accelerant on the fire and we can become a much larger and formidable consumer brand, especially in the art space with CafePress' backing," he said.

Imagekind employs 26 people in Seattle and Portland, with plans to add a few new employees in the coming months. Saliba declined to say whether the company was profitable, but he said the business has grown in terms of revenue, traffic and artists every month. He declined to offer revenue or traffic figures.

But he did say that more than 50,000 artists have contributed more than one million pieces of artwork to the community. The average framed artwork sale on the site is $126, with some orders surpassing $1,000. It also offers customized greeting cards for as little $3."

Originally posted in German by Jochen Krisch, translated by Jason Soo.

Etsy Sales Update: $33.6 million in the First Half of 2008

Etsy sets its sights on sales revenues of $100 million in 2008 and has already confirmed $33.6 million of that in the first half year.  Etsy has released its June numbers.

Etsysales0807

Revenues jumped from $14.6 million to $19 million from Q1 to Q2.  If Etsy is able to repeat a strong holiday season performance as they did last year (see Google Trends), they should be well able to hit their $100 million target.

Etsy launched three years ago. Founder Rob Kalin und new COO Maria Thomas recently gave an outlook on the changes ahead ("The Long View")

Related posts:

Originally posted in German by Jochen Krisch, translated by Jason Soo.

Why Backcountry is Expanding its Live Shopping Business

Backcountry, which sells outdoor equipment and apparel online, is the first etailer (after Woot! itself) to operate three different live shopping sites - in addition to its four other theme shops.

And a glance at the Google Traffic Trends reveals why: Backcountry cannot nearly generate the same attention with its conventional shops (Backcountry, Dogfunk, Tramdock, etc.) as it does with its live shopping sites.

Backcountrytrends

Especially noticeable is the clearance sale business, where Backcountryoutlet is in stark contrast to SteepandCheap.

Related Posts:

Originally posted in German by Jochen Krisch, translated by Jason Soo.

Amazon: 22 Widgets – But Where's the Fun?

22 shopping widgets you can find on Amazon's website now, more than on any other e-commerce site.

But what you see is quite disappointing. In most cases it’s just classic ad schemes in widget form – and the usual playthings such as slideshows, product carousels, etc.

Apart from some of the newer music and video widgets it's surely not enough to succeed in a web 2.0 world. What's missing are more entertaining and "social" widgets.

Amazonwidgets_sample

Kudos go to Amazon’s tag based customer communities.  Some of which, such as Amazon Green, make it to the homepage and are supported by its own blog.

While Amazon set its focus on author blogs at the beginning, now you can find more and more editorial theme blogs from different product areas. 

Get Elastic conducted an interview recently on Amazon's blog strategy.

Originally posted in German by Jochen Krisch, translated by Jason Soo.

French Online Travel Club Voyageprive Broke Even in 2007

The French private shopping club specializing in travel deals, Voyageprive, is producing some impressive revenue figures.  In an interview with JournalDuNet (FR/EN), club founder Denis Philipon former CEO of Lastminute.com in France reveals some details:

“2007 was a very good year for Voyageprive.  We reached revenues of 25 million Euros, which is a 200 percent increase from the previous year. 

We were able to sell 65,000 travel packages with an average cost per travel at approximately 700 Euros

We are already profitable since the end of 2007 and can now enjoy a net profit of 300,000 Euros.” [Ann: 1 EUR = $1.57]

According to Philipon, Voyageprive profits from the shopping club’s two track product lines (FR/EN):

“We are resellers as well as producers.  Voyageprive works with 50 tour operators, 300 hotels in France and 300 hotels in Europe and abroad.  This represents about 50 percent of our offerings.  The other 50 percent are products that we develop ourselves

As reseller we earn 13 to 14 percent commission on sales.  In parallel, as a producer of travel packages we earn commissions in the order of 20%.”

Voyageprive had at first set the 2008 revenue target at 45 million Euros.  Now Philipon targets a revenue of 51 million Euros (FR/EN):

“Our target is to become the leading European private sales club for travel.  In August we are launching in Spain and then later in Italy.  We project for 2009 to launch in Germany, the UK, Poland, Hungary, Russia and perhaps also Turkey.”

Already today, Voyageprive claims over 2 million members in total.  Demographic data on the user base is available from Wordlist (PDF in French).  Revenue figures from 2005 and 2006 are reported by JournalDuNet.

Originally posted in German by Stephan Randler, translated by Jason Soo.

Traffic Analysis: Fashion Shops Benefitting from Social Networks

Exciting Hitwise analysis on the online fashion boom:  Over 9% of e-commerce traffic in England now goes to fashion sites.  That’s almost double the 5% figure from 3 years ago.

Notable detail: According to the Hitwise stats social networks are bringing in more traffic to fashion stores than conventional fashion and lifestyle portals:

"One important source of traffic is social networks, and in May 2008 these accounted for 6.37% of upstream traffic to websites in our Apparel and Accessories category.

This makes sites such as Facebook, MySpace and Bebo a more important source of traffic than Lifestyle – Fashion websites (5.13%)."

Hitwise has put together a few charts on the topic. 

Plus: An interesting analysis on the German market shows that women there especially love social networks (GE/EN).

Related posts:

Originally posted in German by Jochen Krisch, translated by Jason Soo.